Frequently Asked Questions
Everything you need to know about shopping with NavStore.
Are all electronics sold on NavStore covered by a warranty?
Yes, every product purchased from NavStore comes with a minimum 12-month manufacturer warranty. Some premium items include an extended NavStore protection plan at no extra cost.
What is your return policy for opened gadgets?
We offer a 30-day return policy. If the item is opened but in original condition with all accessories, you are eligible for a full refund or exchange. Please ensure all personal data is wiped before returning.
How long does shipping take for high-value electronics?
Standard shipping typically takes 3-5 business days. For high-value items, we use premium insured couriers that require a signature upon delivery to ensure your package arrives safely.
Do you offer technical support for product setup?
Absolutely. Our dedicated tech support team is available via live chat or email to help you configure your new devices, troubleshoot software issues, or assist with initial hardware setup.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm for eligible high-ticket purchases.
Are the products on your site brand new or refurbished?
Unless explicitly labeled as 'Certified Refurbished' in the product title, all electronics sold on NavStore are brand new and factory-sealed.